We realize that an open-ended conversation with clients will benefit all parties involved. In fact, we encourage clients to ask questions to help build deep meaningful relationships. As a result, whether it be an email or phone call, there is no additional charge for seeking our consultation and timely advice. If your question or issue requires additional research and analysis beyond the consultation, that work will be subject to an additional price to be agreed upon before the service is performed.
Our work is guaranteed to the complete satisfaction of the customer. If you are not completely satisfied with the services we’ve performed we will either refund the price or accept a portion of the price that reflects your level of value received.